I am passionate about creating delightful multichannel experiences that tell compelling stories for global brands such as Coca-Cola, Purina and NTT America to startups like Edtuit and Frogbox. The goal is to help users to interact, read, explore, browse, game, contribute and share while making it fun and simple.
Making it easier to manage from 1 to 1000 servers not only helped the end user, but united a company around a customer-focused vision of their products.
The experience design for Coca-Cola’s integrated campaign that enabled contributions to build a polar bear refuge.
New York Writes itself? Well, it does with help of a great idea and lots of experience design.
For this product launch, experience design for young and old, a promotion on YouTube and a game site that brought them back day after day.
Purina wanted a rethinking of their flagship site, and to give people a reason to visit other than get coupons.
The story of the redesign of CatChow.com to make it the go-to spot for cat care advice and sharing.
Created a social network site for Edtuit (now Learncentral) to create a community of educators.
Doctors and Patients using the same interface and collaborating on care? It may be the future, and this project shows the possibilites.
The City of Chicago and the State of Illinois together wanted one system to report, investigate and adjudicate all crime in Illinois. This had never been attempted, and this interface is the result.
For the seven years directing internet development at DePaul’s school of Computer Science, our growth was over 30% a year. Keeping up with such massive interest, as well as showcasing our mastery of new technology meant using the internet to it’s fullest. Almost every aspect of the running of the school and conveying all the pertinent information to students, faculty, and administration was handled online by systems my team and I created, and are still showing return on investment 10 years later.
Your goals will differ from the ones presented here, but the outcome should be the same – engaging your customers and solving business problems with new technology. More of my writing on specific problems solved, lessons learned and more is at my blog at www.michaeldain.com. Contact me at 773-655-0525 or email michael.dain @ gmail.com to start a dialog.
